The Adviser's Six-Point Checklist to Failure-Proof Client Succession

The Adviser's Six-Point Checklist to Failure-Proof Client Succession

By , September 15, 2025

Business succession often makes headlines for the wrong reasons: leadership disputes, fractured partnerships, stalled growth, and value destroyed. Family-owned companies, founder-led SMEs, and partnership-driven firms all face the same recurring issues: no clear governance, no agreed plan, and no alignment between owners, managers, and stakeholders.

The good news is that advisers can step in before the damage is done. By running a structured succession process, you can give business owners the tools to protect both wealth and relationships.

Here’s a six-point “failure proofing” checklist you can use with clients today.


1. Document control and decision rights (now, not later).

  • Map who holds control: voting power, shareholder classes, trustee powers vs. management authority.
  • Align board charters and “reserved matters” so decisions are clear and enforceable.
  • Deliverable: a simple one-page delegation matrix.

2. Create a family governance layer.

  • Establish a Family Council: set cadence, agenda, dispute protocols, and information rights.
  • Adopt a Family Constitution that anticipates incapacity, marriage/divorce, and philanthropic priorities.
  • Outcome: clarity on family voice without undermining management.

3. Cement management succession (bench, timelines, KPIs).

  • Define critical roles, successors, and handover plans.
  • Use performance scorecards and board-reviewed milestones.
  • Ensure owners see progress through transparent timelines.

4. Incentivise continuity with a Ladder to Equity.

  • Transition key talent from bonus → profit share → equity → control.
  • Use structures like the Peak Performance Trust (PPT ESOP), scalable and designed for private companies.
  • Keeps top performers invested in the business’s long-term success.

5. Pre-plan owner liquidity (without weakening the balance sheet).

  • Model staged internal sales (MBO/MBI), ESOP take-outs, or minority external capital.
  • Use real-time modelling to show “before and after” impacts.
  • Owners gain flexibility without destabilising the business.

6. Build a dispute-resistant shareholder agreement.

  • Include clauses for forced transfer, drag-along/tag-along, incapacity, insolvency, and deadlock mechanisms.
  • Bake in valuation formulas, binding mediation, and arbitration steps.
  • This becomes the rulebook for when tensions inevitably arise.

The best starting point is a Business Insights Report (BIR). It baselines risk, value, and readiness, then helps you prioritise these six actions into a 90-day sprint plan your clients will fund.

Everything maps back to our 21-Step Succession Framework, so you’re not just diagnosing the risks, but delivering a pathway to protect value.

Succession doesn’t fail because it’s hard, it fails because it’s left too late. This checklist gives advisers a way to get clients moving before value and relationships are lost.

Dr Craig West

Dr Craig West

Founder & Chairman | Succession Plus
Dr Craig West is a strategic accountant who has over 20 years of experience advising business owners.
With a background as an accountant in practice and two master’s degrees, Craig formed a strong view that the majority of business owners (and often their advisers) were unprepared and unaware of the steps required to prepare for exit. He then designed and documented a unique 21-Step Business Succession and Exit Planning process to assist owners and their advisers in navigating this process.
Craig now acts as a strategic business and financial mentor for mid-market business owners. Craig has written four critically acclaimed books educating business owners on employee incentives, succession planning, asset protection, and exit strategies. Additionally, he has completed doctoral research on Employee Share Ownership Plans (ESOPs) for succession.
Craig is a Member of the Forbes Business Council where he leverages his extensive experience to contribute valuable insights on helping business leaders navigate the complexities of growing and exiting their businesses.
In April 2024, the Exit Planning Institute admitted Craig to the International Exit Planning Circle of Excellence.